From time to time we have to change the order that the bins are cleaned in and this results in a slightly longer interval between cleans in some cases. We do this to try and work as efficiently as possible around bank holidays. We will always plan to give you 12 cleans in the year (weather & pandemics permitting). Our customers are currently split into two main geographical areas, which again may change as we evolve and try to make more efficient use of our cleaning time.